Refund Policy
Last updated: 1/10/2026
✅ Money-Back Guarantee
If you are not satisfied with your ServerClaw VPS within 3 days of purchase, we will issue a full refund — no questions asked.
How to Request a Refund
- Email admin@serverclaw.online within 3 days of your purchase.
- Include your Razorpay payment ID and the email you used.
- We will process the refund within 24 hours.
Refund Timeline
- Approved within 24 hours of request
- Processed by Razorpay within 3–5 working days
- Credited to your original payment method within 5–7 working days
What's Not Refundable
- Requests made after 3 days of purchase
- Accounts terminated for violating our Terms of Service
- Service interruptions, downtime, or performance issues (no SLA)
- Third-party software issues (including OpenAlgo)
Partial Refunds
For multi-month prepayments, refunds are issued for the full amount paid, regardless of usage. No prorated refunds after the 3-day window.
Contact
For refund requests, email admin@serverclaw.online.